Last update: June 2019.

Terms & Conditions

 

Payment

We accept all major debit and credit cards and direct bank transfers. Our shop purchases are processed by Stripe and/or Paypal. Instalment payment plans are with partnership via Partial.ly. We do not accept cash payments.

Private coaching clients are recommended to pay by bank transfer to account details included in your welcome email. All private coaching sessions, be they online or face-to-face must be paid for at least 24 hours in advance. Private retreats must be paid in full with 14 days of departure.

 

Newsletter

All customers ou workouts and courses (free and commercial) are automatically signed up to our monthly newsletter. If you would like to opt-out, please just enter your email below.



Refunds

All refund requests must be emailed to [email protected] with the subject header “Refund”. Please include your proof of purchase, such as an emailed receipt or copy of a bank statement.

Private coaching and training, once taken is non-refundable – as you are paying for our expertise & time.
Any offline coaching sessions that are unused upon cancellation of a package will be refunded on a pro-rata basis less a small administration fee of 5% of total value of refund. All online training packages are refundable on a pro-rata basis, but are subject to an 30% admin fee of total value of refund.

Our Methodology XTM and NUK SOOTM online workouts, MX instructor and Life Skills Coaching qualifications are subject to a full refund within 48 hours of purchase only.
Retreats are non-refundable unless otherwise stated in writing at the time of booking.
Paid Trials (if and when offered) are non-refundable.
Workshops and Events are non-refundable

 

Personal Training Cancellation

Appointments for a private session with one of our coaching team may be cancelled or re-arranged provided that a minimum of 24- hours’ prior notice is given. Clients will be charged for the full cost of the session on any late cancellations or no-show appointments. Please note full-time fashion models are given a 12-hour cancellation window as standard.

 

Waiver of Liability

All physical training has inherent risks. To the extent permitted by law, we accept no liability for persons injured following our exercise, nutrition, well-being or any other advice. Also, any fitness-based coaching, including but not limited to all parkour, stunt work, combat and martial arts related activities (such as sparring and weapons training) is available strictly on condition that participants waive all liability that we may have for for any accidents or injury except as a direct consequence of our negligence. If any medical or other conditions arise that could affect your training with us, you shall let us know immediately by email. If you have any doubts, please consult your doctor prior to physical activity. All exercise, nutrition, well-being and other advice given to you by any persons associated with Dan Roberts Training Ltd and/or Dan Roberts Enterprises Ltd is taken entirely at your own risk.

 

Representation, Warranty and Indirect Liability

Dan Roberts Group makes no representations or warranties, express or implied. Under no circumstances, or legal or equitable theory, whether in tort, contract, strict liability or otherwise, will the Dan Roberts Group or related parties be liable to any instructor, coach, client or any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with any services and/or products provided by us, including but not limited to damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of Dan Roberts Group has been advised of or should have known of the possibility of such damages.

Nothing in the foregoing is intended to unlawfully avoid or limit any liability.

 

Applicable Law

Unless otherwise lawfully agreed and except to the extent that the law and/or applicable regulations dictate otherwise, English law shall apply.

 

Methodology X Instructors

Methodology X instructors in UK and around the world are not employees or franchisees of the Dan Roberts Group. They are individuals who have studied our certification and have gained a licence to teach and market themselves through the Methodology X group class system. We are in no way liable for or responsible for their performance, insurance or business operations.

Dan Roberts Group has the right to terminate (without a licence refund) the Methodology X instructor licence agreement immediately upon written notice in the event the instructor breaches any of our terms and conditions, our ethical guidelines or as a result of any action or conduct by the instructor that can be reasonably deemed detrimental to the Methodology Xor related brands.

The relationship between the Methodology X instructor and Dan Roberts Group is that of licensor and licensee. Nothing herein shall be construed as creating any partnership, joint venture, agency, franchise, sales representative or employment relationship between these two parties, nor shall Dan Roberts Group be deemed to be acting in a fiduciary capacity with respect to the instructor. The instructor has no authority to make or accept any offers or representations on behalf of Methodology X/Dan Roberts Group. The instructor must not make statements or take actions that may contradict the relationship set forth herein or confuse or mislead any person regarding the nature of the parties’ relationship.

The Methodology X instructor agrees to indemnify, defend and hold harmless Dan Roberts Group and related parties against any and all losses, liabilities, damages and expenses (including attorneys’ fees and costs) as a result of any claims, demands, actions or other proceedings made or instituted by a third party which arises out of any (i) criminal and/or negligent acts of the instructor; (ii) breach by the instructor of this agreement; or (ii) any other act or omission of instructor.

 

Methodology X Classes

Dan Roberts Group (licensor of Methodology XTM) classes or events may not be safe or appropriate for everyone. Any information provided to the instructor via their certification process regarding health and fitness is intended solely as educational aid and is not a substitute for medical advice. The instructor is encouraged to seek medical advice before providing the services, or if instructor experiences or has concerns about any medical condition that may affect the instructor’s ability to provide the services. The instructor must ensure that he/she complies with all applicable laws and regulations in any country, state and/or locality in which they are teaching. Dan Roberts Group assumes no responsibility for any consequence relating directly or indirectly from any action or inaction of instructor and assumes no responsibility for any medical expenses, injury, or damages suffered by the instructor, or the instructor’s customers or clients, in connection with the provision of the services.

 

Certified Life Skills Coaches

Dan Roberts certified Life Skills coaches are not employees or franchisees of the Dan Roberts Group. They are individuals who have studied our Life Skills Coaching 4.0 certification. We are in no way liable for or responsible for their performance, insurance or business operations.

The relationship between the Life Skills coach and Dan Roberts Group is that of trainee and training provider. Nothing herein shall be construed as creating any partnership, joint venture, agency, franchise, sales representative or employment relationship between these two parties, nor shall Dan Roberts Group be deemed to be acting in a fiduciary capacity with respect to the Life Skills coach. The Life Skills coach has no authority to make or accept any offers or representations on behalf of the Dan Roberts Group. The Life Skills coach must not make statements or take actions that may contradict the relationship set forth herein or confuse or mislead any person regarding the nature of the parties’ relationship.

The Life Skills coach agrees to indemnify, defend and hold harmless Dan Roberts Group and related parties from any and all losses, liabilities, damages and expenses (including attorneys’ fees and costs) as a result of any claims, demands, actions or other proceedings made or instituted by a third party which arises out of any (i) criminal and/or negligent acts of Life Skills coach; (ii) breach by Life Skills coach of this Agreement; or (ii) other act or omission of Life Skills coach.

The Life Skills coach must ensure that he/she complies with all applicable laws, regulations in any country, state and/or locality in which they are coaching. Dan Roberts Group assumes no responsibility for any consequence relating directly or indirectly from any action or inaction of the Life Skills coach and assumes no responsibility for any medical expenses, injury, or damages suffered by the Life Skills coach, or the Life Skills coach’s students or clients, in connection with the provision of the services. See above.

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The Dan Roberts Group: Policies

Code of Conduct for Coaches

Code of Ethics & Conduct: Dan Roberts Group Official Guidelines

 

Employee Polices

Equality and Diversity Policy

Health and Safety Policy

 

Website use policy

You are specifically restricted from all of the following

  • Publishing any material from this website in any other media;
  • Selling, sublicensing and/or otherwise commercializing any material from this website;
  • Publicly performing and/or showing any material from this website;
  • Using this website in any way that is or may be damaging to this website;
  • Using this website in any way that impacts user access to this website;
  • Using this website contrary to applicable laws and regulations, or in any way that may cause harm to the website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website.

The Dan Roberts Group is not a health care or medical advice provider. Any advice, information, workouts, exercises, regimens, nutritional plans, recipes or other materials are provided on this website, within the media, at an event, on any social media, or on any other platform for general informational purposes only, and do not constitute medical advice. We advise you to see your physician on a regular basis and to seek their advice prior to engaging in any fitness or nutrition regimen. If you have any questions or concerns regarding your health and fitness regimen or for the diagnosis of specific medical conditions, seek advice from your physician.

Contact us

Registered Office:

Dan Roberts Group of companies:

c/o Alderwick James and Co Ltd, 4 The Sanctuary, 23 Oakhill Drive, Surrey,
KT6 6DU, UK

Contact

[email protected]

+44 207 989 0338